Policies

At Rhoda Marie Exclusives, every piece is created with intention, purpose, and care. Please review the policies below carefully before placing your order.

Shipping Policy

Ready-to-Wear & One-of-a-Kind Items
All ready-to-wear and one-of-a-kind pieces ship within 3–5 business days.

Custom Orders
Custom pieces require a consultation and deposit before production begins.
An estimated shipping date will be provided after your consultation and deposit are completed.

Shipping timelines may vary due to the handcrafted and custom nature of our work. Once your order ships, tracking information will be provided when available.

Returns & Exchanges

Due to the custom, intimate, and handcrafted nature of our offerings:

All sales are final.
There are no returns, refunds, or exchanges on any items, including:

  • Wearable art

  • Custom designs

  • Wigs or hair units

  • Accessories

Please read each product description carefully before completing your purchase.

Custom Orders & Consultations

Custom orders are designed collaboratively and created specifically for you.

  • A consultation is required for all custom orders

  • A deposit is required to begin production

  • Deposits are non-refundable

  • Design details are finalized during the consultation

  • Timeline estimates are provided after consultation

Because each piece is made with intention and precision, changes cannot be guaranteed once production has begun.

Medical Hair Loss & Wig Services Disclaimer

Rhoda Marie Exclusives provides cranial prosthetics, wigs, and hair services to support individuals experiencing hair loss.
While we work with care and compassion, we do not provide medical advice or diagnoses.

All services are focused on restoration, confidence, and personal empowerment.

Final Note

Each piece from Rhoda Marie Exclusives is created with purpose and intention. By placing an order, you acknowledge and agree to all policies listed above.